Privacy & Data Protection Policy

Effective Date: January 01, 2025

MELABAGAN BANQUETS values your trust and is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By accessing our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information from you when you interact with our website or use our services:

Personal Information:

Name, email address, phone number, and other contact details submitted through third-party applications such as Calendy (for booking requests) and Formspree.io (for feedback and inquiries). Details related to your event, such as date, type, and number of attendees, if provided during booking or inquiries.

Non-Personal Information:

Usage data such as IP address, browser type, pages visited, time spent on the site, and other analytics data collected via Google Analytics.

2. How We Use Your Information

We use the information collected to:

Process booking requests and respond to inquiries.
Provide and improve our services and user experience.
Track website performance, usage trends, and traffic statistics.
Communicate updates, offers, and other relevant information (with your consent).

3. Third-Party Services

We integrate third-party applications on our website for enhanced functionality:

Calendy: Used to manage booking requests.
Formspree.io: Facilitates contact and feedback submissions.
Google Analytics: Tracks website traffic and usage patterns.

These services may collect and process data as per their privacy policies. We encourage users to review their policies:
Calendy Privacy Policy
Formspree.io Privacy Policy
Google Analytics Privacy Policy

4. Data Protection and Security

MELABAGAN BANQUETS employs appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Measures Include:

SSL encryption for secure transmission of data.
Restricted access to personal data to authorized personnel only.
Regular monitoring of systems for vulnerabilities.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share information:

Service Providers: With trusted third parties such as caterers, decorators, and technical support teams to facilitate your event.
Legal Obligations: If required by law, government request, or to protect the rights and safety of MELABAGAN BANQUETS or its customers.
With trusted third-party service providers (e.g., Calendy, Formspree.io, Google Analytics) to facilitate the functionality of our website.
To protect our rights, safety, or property.

6. Your Rights

You have the following rights regarding your personal data:

Access: Request a copy of the information we hold about you.
Correction: Request correction of any inaccurate or incomplete data.
Deletion: Request deletion of your personal data, subject to legal or contractual obligations.
Opt-Out: Withdraw consent for marketing communications at any time by contacting us.

7. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and track usage through Google Analytics. You can manage or disable cookies through your browser settings. However, this may impact the functionality of certain features on our website.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or applicable regulations. Users are encouraged to review this page periodically for updates.

9. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us via Email (enquiry@melabaganbanquets.com) or via Phone (+91 90513 12223).